People do business with those they know, like, and trust.

People may remember what you said, but they'll never forget how you made them feel.

This week on Mpactful Messages: The Let's Talk About It Podcast, Mayce DelValle and Missy Washam welcome branding and leadership expert Jacki Lutz for a conversation inspired by this week's quote:

"People do business with those they know, like, and trust." – Bob Burg

Your personal brand isn't your logo, your title, or even your LinkedIn profile. It's the experience people have every time they interact with you. Jacki shares why trust is built through consistency, how our values shape the way others experience us, and why authentic leadership always outlasts image management. The conversation also explores the connection between reputation, relationships, and creating a lasting impact both personally and professionally.

Whether you're leading a team, growing a business, or simply building stronger relationships, you'll walk away thinking differently about the impression you leave on the people around you.

Follow and connect with Mpactful Messages:
Website: www.mpactfulmessages.com
LinkedIn: Mpactful Messages
Instagram: @mpactful_messages
Email: connect@mpactfulmessages.com

Credits:
Mpactful Messages: The Let's Talk About It Podcast is hosted by Mayce DelValle (@maycedelvalle) and Missy Washam (@missywasham).
Special Guest: Jacki Lutz (LinkedIn: Jacki Lutz)
Edited by Brandon Manzano.