Management is about persuading people, while leadership is about inspiring people.

What really separates managers from leaders?

This week on Mpactful Messages: The Let’s Talk About It Podcast, Mayce DelValle and Missy Washam welcome operations leader Doven Glover from Crocs. Together they unpack Steve Jobs’ quote: “Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.”

Doven shares practical ways he builds buy-in, sets clear expectations, and shifts teams from compliance to commitment. You will hear how trusting your people, asking instead of telling, and removing barriers unlocks performance you did not think possible. We also dig into micromanagement vs empowerment, how reflection accelerates growth, and why the mindset shift from “do it my way” to “I will not let you drown” changes culture fast.

If you want your team to own outcomes instead of waiting for instructions, this one is for you.

Follow and connect with Mpactful Messages:
Website: www.mpactfulmessages.com
LinkedIn: Mpactful Messages
Instagram: @mpactful_messages
Email: connect@mpactfulmessages.com
Join the community: www.inspiredpeopleinspirepeople.com
Subscribe to the newsletter: www.mmleadershipnews.com
Books by Mayce and Missy: Unstoppable, A 40-Day Devotional for Women to Lead with Confidence and Purpose — unstoppabledevo.com, and Built to Lead, A 40-Day Devotional for Hard-Working Leaders — builttoleadbook.com
Manager’s Reset Guide: www.manager-reset.com

Credits:
Mpactful Messages: The Let’s Talk About It Podcast is hosted by Mayce DelValle (@maycedelvalle) and Missy Washam (@missywasham).
Special Guest: Doven Glover (LinkedIn: https://www.linkedin.com/in/dkglover/).
Edited by Brandon Manzano.